Cloud Telephony -VoIP

CLOUD TELEPHONY (VoIP)

Scalable, Flexible, Affordable! Cut your bill by 75% now!

OUR VOIP SOLUTIONS:

ANDROID OR IPHONE APP: Use your office phone on your smart phone! Give you more flexibility such as Work from home!
CALL FORWARD: Be sure not to miss important calls. Your phone calls can be automatically forwarded calls to another extension or to your mobile.
VOICEMAIL: As you would expect but messages can be forwarded by email if required.
HUNT GROUPS: Call queues can answer multiple calls and distribute them to agents to load balance all incoming calls.
OUTLOOK INTEGRATION: Integration with Microsoft Outlook provides the user with click to call and screen pop of contact details.

VOIP: ADVANTAGES

Lower costs
Increased accessibility
Complete portability
Higher scalability
Advanced features for small and large teams
Clearer voice quality
Supports multitasking
More flexibility with softphones

Before embracing VoIP, it would be fair to say we know a thing or two about VoIP. Here’s a detailed guide into its pros and cons:

LOWER COSTS

The bottom line is vital for every business, large or small. So, you have to consider every cost-saving opportunity. One-way companies can realize significant cost savings is by adopting a VoIP phone system.

Consider this:

On average, a landline phone system costs business £30 per line each month. This rate comprises local (and sometimes domestic) calls only. VoIP plans, in contrast, are available for less than £15 per line.

That’s right. Going by these figures means, VoIP can lower your phone bill by more than half of what it is right now.

1) PBX COSTS

A PBX (private branch exchange) is an on-premise physical piece of hardware. It connects many landline phones in an office and can cost a huge sum of money. We are talking tens of thousands of dollars — an amount you can amortize over several years.

You may argue that analog phones cost about the same as IP phones. The exact price will differ based on the desired features.

To ease the transition in their phone system upgrades, such organisations could use a Session Initiated Protocol, known as a SIP Trunk. A SIP Trunk acts as a digital pathway for your voice services while maintaining existing phone hardware in your office. The key benefits of SIP Trunking include lower costs, easier to manage, and you can activate service instantly.

2) COPPER WIRING CHARGES

Broadband connections also do away with the extra wiring because VoIP networks allow both voice and data on the same channel. In IT and telecom circles, the correct word for this is full-duplex. It’s the ability to send and receive voice and data concurrently. Most VoIP desk phones need only one Ethernet to be connected to it.

3) CALLING EXPENSES

Direct costs also come in the form of the cost of calling. VoIP calls are cheaper compared to the traditional circuit-switched telephone network by a stretch.

Statistics reveal that small businesses using VoIP can reduce their company’s phone bill by up to 60%. They can also save up to 90% on international calls.

4) RECURRING EXPENSES

A VoIP service also enables businesses to cut other ongoing expenses such as taxes, repair and maintenance fees. VoIP providers usually roll these costs into subscription plans which, can cost as little as £10 per user per month.

All these costs, combined, make VoIP service an appealing proposition for growing.

Cloud Telephony -VoIP